Frequently Asked Questions
Everything you need to know about bringing Made Good craftsmanship into your home.
What makes Made Good furniture different from mass-market brands?
At Made Good, we prioritize longevity and ethical sourcing. Each piece is crafted from sustainably harvested hardwoods and non-toxic finishes, ensuring your home remains beautiful and healthy for generations.
How long will it take for my order to arrive?
Standard home decor items typically ship within 3-5 business days. For larger furniture pieces, please allow 4-6 weeks for artisan production and specialized white-glove delivery.
Do you offer white-glove delivery and assembly?
Yes, for all large furniture items, we offer a premium white-glove service which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home goods?
We want you to love your space. If you aren't satisfied, you can return most items within 30 days of delivery. Please note that custom-made furniture is final sale unless it arrives damaged.
How should I care for my solid wood furniture?
To maintain the natural beauty of your pieces, dust regularly with a soft cloth and avoid harsh chemicals. We recommend using coasters and maintaining a stable indoor humidity level to prevent wood expansion.
Are your textiles and rugs sustainably produced?
Absolutely. Our rugs and linens are Oeko-Tex certified, meaning they are tested for harmful substances and produced in environmentally friendly facilities under socially responsible working conditions.